Cookie Notice

Last Updated: July 23, 2018

MissingLink.ai (“MissingLink” “the Company”, “Us” “We” “Our”) is a division of Samsung Research America, Inc. (“SRA”) and MissingLink.ai is entering into this Agreement on SRA’s behalf. MissingLink.ai is a machine & deep learning management platform which empowers companies with a suite of tools to accelerate, simplify, and manage artificial intelligence development. At MissignLink.ai, we strive to honor the privacy and security of any data we collect from visitors using our website, whilst we act as a Controller under relevant data protection rules and regulations. Our website uses cookies, in combination with pixels, local storage objects, and similar devices (collectively, “cookies” unless otherwise noted) to distinguish you from other users of the website. This helps us provide you with a good experience, improve our service, and to personalize ads and content to you while you use the website.

This cookie notice (“Cookie Notice”) describes the types of the cookies we use on the website and our purposes for using them.

If you have questions about this Cookie Notice, please contact us at [email protected]. For a more complete description and list of the cookies that we currently use on the website, please review our Cookie List. For more information about our privacy practices, please review our privacy statement here. If you have any questions or comments regarding this notice or data privacy, please contact us at [email protected].

Please read this Cookie Notice carefully for details about why we use cookies and the information they collect from and about you.


What Is a Cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device, which is like computer memory.


Key Concepts

First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.

  • First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by our website domain).
  • Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They have activated each time that the user visits the website that created that particular cookie.

Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.


What Cookies Do We Use and Why?

Generally, the website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve it. The cookies we may use on the website may be categorized as follows:

  • Strictly necessary
  • Performance
  • Functionality

Some cookies may fulfill more than one of these purposes.

‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.

We use these Strictly Necessary cookies to:

  • Identify you as being logged in to the website and to authenticate you
  • Make sure you connect to the right service on the website when we make any changes to the way it works
  • For security purposes
  • Make sure you connect to the right service on the website when we make any changes to the way it works

If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform during your visit.

‘Performance’ cookies collect information about how you use the website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how the website works, understand the interests of our users and measure the effectiveness of our advertising.

We use performance cookies to:

  • Carry out web analytics: Provide statistics on how the website is used
  • Perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their site
  • Obtain data on the number of users of the website that have viewed a product or service
  • Help us improve the website by measuring any errors that occur
  • Test different designs for the website

Some of our performance cookies are managed for us by third parties.

‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies for such purposes as:

  • Remember settings you’ve applied such as layout, text size, preferences and, colors
  • Remember if we’ve already asked you if you want to fill in a survey
  • Remember if you have engaged with a particular component or list on the website so that it won’t repeat
  • Show you when you’re logged in to the website

Some of these cookies are managed for us by third parties.


When do we require your consent

Cookies which are essential for an online service (e.g. strictly necessary cookies for security, or functional cookies which enable the website to remember what is in an online basket or load balancing cookies to help page content load quickly) do not require your consent.

For other non-essential cookies, e.g. performance or targeting cookies, however, we request your consent before placing them on your device. You can give your consent by continuing to use our website, or by clicking on the appropriate button on the banner displayed to you. If you do not wish to give consent or wish to withdraw your consent to any performance, functionality or targeting cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that disabling these cookies will affect the functionality of the website, and may prevent you from being able to access certain features on the website.


How to Delete and Block our Cookies

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the website.

Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise, you should use the ‘Help’ option in your internet browser for more details.

  • Cookie settings in Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari

More information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.orgorwww.allaboutcookies.org.


Additional Information About Advertising and Analytics

Facebook

Facebook Connect. For more information about what Facebook collects when you use Facebook buttons on the website, please see: https://www.facebook.com/about/privacy/#.

Facebook Ads. For more information about what Facebook collects and your choices around Facebook Ads, please see: https://www.facebook.com/ads/ad_choices.

Twitter. For more information about what Twitter collects when you use Twitter buttons on the website or visit pages on the website that include these buttons, please see: https://twitter.com/en/privacy.

LinkedIn. For more information about what LinkedIn collects when you use LinkedIn buttons on the website or visit pages on the website that include these buttons, please seehttps://www.linkedin.com/legal/preview/privacy-policy

Google Analytics. For more information about Google Analytics cookies, please see Google’s help pages and privacy policy: Google’s Privacy Policy Google Analytics Help pages

Google has developed the Google Analytics opt-out browser add-on; if you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.

Google Analytics is a web analytics service provided by Google, Inc. (“Google”). Google uses cookies to help us analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on your activity for us and third parties who help operate and provide services related to the website. Google will not associate your IP address with any other data held by Google. You may refuse the use of these cookies by selecting the appropriate settings on your browser as discussed in this notice. However, please note that if you do this, you may not be able to use the full functionality of the website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under here.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.

Please note that on the website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

More Information About Cookies

International Chamber of Commerce United Kingdom

Information on the ICC (UK) UK cookie guide can be found on the ICC website: http://www.international-chamber.co.uk/our-expertise/digitaleconomy.

CookiePurposeSession/PersistentType
Google Analytics – Third Party CookieUsed by Google Analytics to distinguish users and sessions. More info herePersistent – 2 yearsPerformance
HotjarUsed by Hotjar to distinguish users and sessions. More info herePersistentPerformance
WoopraUsed by Woopra to distinguish users and sessions. More info herePersistentPerformance
IntercomUsed by Intercom to distinguish users and sessions. More info herePersistentPerformance, Functionality
Segment.ioUsed by Segment to distinguish users and sessions. More info herePersistentPerformance
QuoraUsed by Google Tag Manager to get the quora pixel in order to understand the origin of the visitor to the sitePersistentPerformance
LinkedinUsed by Google Tag Manager to get the Linkedin pixel in order to understand the origin of the visitor to the sitePersistentPerformance
OptimizlyUsed by Optimizly to distinguish users and sessions. More info herePersistentPerformance
Google firebaseUsed by Google firebase to save auth detailsPersistentStrictly, Necessary
StripeUsed by Stripe to distinguish users and sessions.PersistentPerformance
MissingLink.aiUsed by our system to save user auth details and custom view choices.PersistentFunctionality, Strictly, Necessary
SatisMeterUsed by SatisMeter for storing NPS detailsPersistentPerformance